Terms

Welcome to nakeddecor.com. We are a part of “Supon Creative Enterprises” which includes Supon Creations, pooch decor, home republic, and naked decor. Please take a few minutes to review these terms and conditions. Your purchase of products from us constitutes your agreement to follow these terms and conditions and to be bound by them.

TERMS & CONDITIONS

We reserves the right to update or modify these termsand conditions at any time without prior notice. Forthis reason, we encourage you to review these terms and conditions whenever you purchase products from usor use our Web Site.

CREDIT CARD PURCHASES

We accept Visa, MasterCard, American Express, Discover and Paypal through our online store using secured computer network systems. You also can pay by personal checks on money order. Please contact us if you would like to pay with this method. Orders for items that are in stock usually ship within 48 hours via UPS Ground. Ground shipping may take up to 5-7 business days for delivery.

SHIPPING AND PROCESSING FEES

Shipping charge is free on most items for 48 States.(excluding Alaska, Hawaii and U.S. territories). There is a $5 additional surcharge for delivery of non-oversize items to AK, HI and US territories. Delivery to AK, HI and US territories will be delivered US Mail. Oversize items are not available for offshore shipment. Please allow an extra time for delivery via US Mail Parcel Post to offshore locations.

While most of our items are free of shipping charge but you will be charged a 20% administration fee on any returns or any shipment refused by customer. This fee is intended to compensate our company for processing your order, handling and packing theproducts your purchase, delivering them to you, related overhead and other items.

RUSH DELIVERY

Available from FEDEX for non-oversize products. Place order by 2 pm ET, Monday through Friday. Please contact us for the cost of the rush delivery.

RETURN POLICY

We take great pride in the quality of our merchandise. If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving the order for a full refund of the merchandise cost. (less 20% of the administration fee). To do so, please send the return product via UPS, FedEx or U.S. Mail in its original packaging to:

Naked Decor
Attn: Returns
2240 Decatur Place, NW
W
ashington, DC 20008
202-256-4065

We do not pay for return shipping if customer decides to return purchase. We also do not refund cost of shipping on returned items. Please allow 15 business days for refunds.

If your item is defective or damaged upon delivery, contact us within 7 days of receipt; we will arrange repair or pickup and issue a replacement as necessary. If you have questions regarding our return policy, please call 202-256-4065 from 9 a.m. to 9 p.m. (Eastern) Monday-Friday.

CONTACT US

B

y email at supon@nakeddecor.com 
By Phone at 202-256-4065 (9 am- 9 pm est)
By Fax at 202-667-1752
Or write us at:

Naked Decor
2240 Decatur Place, NW
W
ashington, DC 20008
202-256-4065

INACCURACY DISCLAIMER

From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

SPECIAL FLAT RATE SHIPPING: $2.95 FOR ALL US ORDERS
WINTER BREAK: ALL ORDERS WILL BE SHIPPED DURING WEEK OF FEB. 12, 2024